The past week was intense with over 20 interviews with Port and City officials. The welcome and response was incredible from each meeting. The officials really want to change their environment to become a world class destination! Across the team, we have focused on Public Safety and Traffic/Transportion in Pattaya City, and Operatoinal Efficiency/Logistics and Environmental at the Leam Chabang Sea Port. We see opportunities for their local teams to increase their effectiveness and leverage what they have started. And we also see opportunities for technology to assist the growth of this community. Of key importance is the support of the Mayor and Governor, who met with
us a second time and was so gracious with their time and hospitality to help make this project a great success for Chonburi and IBM.
And of course we've explored the city as a tourist (field research as
they say!). The food, the beach, "walking street", local cultures (ah,
those massages), etc. We've invested our time and our hearts and
learned this culture is amazing.
We are looking forward to this coming week, where the team will evaluate our findings, research best practices, and come up with recommendations for the City and the Port.
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